I've received my order but there are items missing, why is this?

If you have received your order but there are items missing this could be because the item missing was out of stock when your order was processed.

If your item is out of stock our team will be in touch to arrange the appropriate refund.

Should you become aware of a missing item before the team are able to get in touch with you, please contact our Customer Service team via our contact form and be sure to include your order number, name and details of the missing items so they are able to look into this for you.

Categories: Order FAQs