Order FAQs

Items 21-28 of 28

Page
  1. How are shipping rates calculated? Shipping rates are calculated by weight of order and by location for 48 contigious states. To find out your shipping costs, please proceed to checkout and enter the delivery address. HI, AK, APO/FPO – Shipping rates are calculated by subtotal.
  2. I recently placed an order for some items, my order hasn’t been shipped and I have noticed that the items are at a lower price in another promotion, can you price match my items? Sadly, we are unable to amend, adjust or price match those of any items on orders that have already been placed. Prices are frozen at the time the order is confirmed, and not when it is shipped and invoiced. Should you wish to receive the newly discounted price you will need to place a new order.
  3. Am I eligible for free shipping? Free standard shipping is only available during promotional periods and is valid on orders with subtotal minimum of $65.00 (exclusive of taxes and shipping) or more. The following states are excluded from free shipping HI, AK & APO.
  4. Can I change the shipping address on my order once it has been placed? Sadly, we are unable to change your shipping address once an order has been placed. The shipping charges and taxes have been calculated based on the shipping address provided and cannot be amended.
  5. Designer Discount Codes The below discount codes will give 20% off products on the Sizzix website. PETE20, JOSH20, JESS20, ALEXIS20, DEBBIE20 This discount excludes and cannot be redeemed on the following products: Craft Box Sale dies Charity dies Only ONE ... Read More
  6. What is the Golden Ticket? The Golden Ticket is a prize for lucky winners on the Sizzix website. When an order is placed on the Sizzix website from the 9th of October 2021, you have a chance of receiving a golden ticket. The Golden Tickets will be put in ... Read More
  7. Shipping Information Free standard shipping is valid on orders with subtotal minimum of $65.00 or more. The following states HI, AK & APO are excluded from free shipping promotions. Sizzix machines include an additional shipping and handling surcharge that ... Read More
  8. What are the Sizzix Sweet Treats? Sweet Treats are a gift with purchase included in Sizzix orders from the 18th November 2021. Please note this item is only included in orders placed on Sizzix.co.uk and Sizzix.com until stocks last.

Items 21-28 of 28

Page