Customer Service Response Times.

An update on our Customer Service Response Time.

We encourage you to use our online contact form on our website for any non-urgent matters, however please note that our response time can be up to 7 days due to Public Holidays impacting our Global Customer Services Team availability. For anything urgent we ask that you contact us via telephone. Our Customer Service Team are available for any calls between 7am – 12pm PST.

Categories: Website FAQs