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Help Center

Product FAQs

  1. Warranty (5)
  2. Machines & Dies (5)

My Account

  1. How do I create an account?
  2. I've forgotten my password, how do I login?
  3. What does it mean to be a Sizzix member?
  4. Can I forward or distribute the Sizzix newsletter?
  5. Does Sizzix sell or share its member or email lists?
View All 12 articles

Stockists & Competitors

  1. How do I find a Sizzix Stockist?
  2. How do I use other brands with Sizzix products?

Website & App FAQs

  1. Why am I getting an ‘invalid’ message when entering competitions or downloading free patterns?
  2. Why am I getting an ‘invalid’ message or unable to proceed after entering address when ordering?
  3. What can I do if I’m seeing an issue on a Sizzix webpage?
  4. Will any web browser work at Sizzix?
  5. Does the Sizzix website use cookies?
View All 9 articles

Order FAQs

  1. How do I return my order?
  2. What do the order status terms mean?
  3. May I place an order with a Sizzix Consumer Support Representative?
  4. I have a question about my order. Who do I contact?
  5. How do I know if my online order was accepted?
View All 22 articles

Inspiration & Ideas

  1. What is the Sizzix color story?
  2. What are Sizzix Hubs?
  3. What is Creative Play?
  4. What is Journaling?
  5. What is the Sizzix Blog?
View All 26 articles